Leadership is always a much discussed topic and concern within the law enforcement profession. Leadership is a complex and dynamic topic. In such discussions, the styles of those tasked with leadership responsibilities are often the primary focus. Yet there is style, which is important, and then there is substance. Often overlooked are the mechanics of the formal leadership processes that guide the functions and operations of an agency. If a chef’s recipes can make or break a restaurant, which they can, so too should we view the policies of a police agency. A bad recipe can leave a bad taste, or worse. A bad policy can undermine a department’s operations, or worse – much worse. Bad policies can destroy officer morale, misdirect resources, complicate procedures, create inefficiencies, and impede effectiveness. Bad policies can cost millions in civil damages, litigation defense, and remediation efforts. In policing, officer safety should always be a priority concern, and bad policies can, and do, place individual members at risk. Bad policies can cost lives. Bad policies can also undermine the very public safety mission of a police department. Even as all of this is true, policy development is often foolishly approached much like art. The untrained observer is left to just know supposedly good policy when they see it. Such is a recipe for disaster. Thankfully, there is a better approach for police policy development. [Click the link below to read more.]
Tag: public safety
Handling Complaints Against the Police
Chicago has a need for clarity on the basics of handling complaints against the police. This need was apparent during the Chicago City Council process reviewing the nomination of Ms. Andrea Kersten to permanently head the Civilian Office of Police Accountability (COPA). COPA is the city’s civilian agency tasked with investigating most serious allegations of police misconduct. During the 21 January 2022 Public Safety Committee Hearing reviewing the Kersten nomination, Alderman Anthony Napolitano raised this issue. The alderman specifically noted that under Ms. Kersten, COPA has shown a pattern of overreach and non-proportionality. Ms. Kersten was then the acting head of the agency, and she was previously its Chief of Investigative Operations. This “Insight” posting is intended to provide clarity on the approach that should be utilized in the necessary work of investigating allegations of police misconduct. Such is essential to the larger objective of public safety. In handling complaints against police officers, those assigned to investigate must distinguish between error (even tragedy) and true misconduct. The process should also seek to advance five key pillars: truth, fairness, respect, improvement, and proportionality. Each of these five elements is essential to advancing the legitimacy within the process that simultaneously meets the needs of the community, department, and the officers. [Click the link below to read more.]
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